Hair and sweat patch appointments are available Monday thru Friday between the hours of 11:00 am and 4:30 pm. Please contact our office at 763-253-5401 to schedule an appointment.

No, however anyone that is coming in for a UA that needs to be observed should call ahead to ensure there is a same sex observer, especially for weekend days.

Because products and services vary widely, call for pricing information.

Your probation officer will need to fill out an electronic home monitoring enrollment form with your information and the type of services being requested. They are then able to email or fax over the completed enrollment form to us to get a file set up.

Please call our main line at 763-253-5401 and select option 0 to speak with a Minnesota Monitoring representative.

You will need to speak with a case manager between the hours of 7 a.m. until 4 p.m. to make any schedule changes.

Payments can be made over the phone with an agent using a credit/debit card, in person at Minnesota Monitoring at our New Hope location, or on-line on our website.

Refunds take 6-8 weeks. Refunds can either be mailed out and placed back the card that was used for payments. Please call Minnesota Monitoring to let us know which method you prefer to have your refund back on.

Clients can return their equipment back to any of our Minnesota Monitoring locations. You can also return it to your county probation office.

You can only get information regarding testing if you are on the release form.

The cost for DNA testing is $450.00 if it is done at one of our Minnesota Monitoring locations. There are extra charges associated with testing if we have to travel to a different location such as a hospital, etc.

Yes, it is necessary to make an appointment before having DNA testing done.